Belron UK/Autoglass

The issue

Autoglass were looking for an additional funder for their large fleet so that in accordance with their company policy, multiple competitive quotes would be considered for every opportunity.

Autoglass sought a supplier who took a sensible approach to supplying a large LCV fleet. Due to the high volumes of vehicles they were looking to add to their fleet, it was imperative that they were able to find a provider with clear, fast & effective decision making. Autoglass had determined upon the importance and value of excellent communication at every level and that this would be imperative when it came to selecting their vehicle provider.

The resolution

Working with Autoglass & the supplying dealer, Activa ensured a fluid transaction from the order to the delivery stage of Autoglass' large vehicle fleet. Our invoicing is simple, accurate and any queries are handled in a timely fashion. Activa helped to assist with the administration of the fleet by proactively advising on manufacturer support renewal, changes in model, specification and mileage profiles. Activa monitor all quotes both won & lost in order to ensure that they are consistently competitive; we also have a unique end of contract policy which Autoglass have benefited from.

The impact

Activa has now become one of Autoglass's preferred suppliers and we continue to work with them to provide a class leading funding solution. We work alongside the Autoglass fleet management team to provide a seamless extension for the administration of their fleet.

I have received a first class service from Activa contracts from initial contact to ordering my car.

The email information was easy to understand, the web site really user friendly and the demonstration car that was provided was done at my convenience and when it suited me. I received a text the day before narrowing down the delivery time slot, and a phone call the next day narrowing it down to a 90 minute window. The car was bang on time, spotless and an absolute pleasure to drive.

My whole experience with them has been seamless and I cannot thank them enough.

Simon Edmunds Fleet driver for Belron Autoglass

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